Arken offers lifetime warranty for optics products and 2-year warranty for night vision products. If you need after-sales support, please fill out the form to submit an application and we’ll get back to you shortly.
Please note the following when sending your product back:
- Remove mounting rings, covers, and all accessories from the product.
- If possible, ship the product in its original packaging, as this is the safest method.
- Be sure to wrap the package securely and use filament strapping tape on the outside. If possible, ship by a traceable parcel service. Please insure the shipment against loss.